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Beyer, H. & Holtzblatt, K. 1995. Apprenticing with the Customer: A Collaborative Approach to Requirements Definition. In Communications of the ACM, May.

Binder, T. & Buur, J. 1999. Video as Design Material in Collaborative Design. School of Art and Communication, Malmo.

Suri, J.F. 2002. Designing Experience: Whether to Measure Pleasure or Just Tune In? Pp. 161-174 in Pleasure with Products: Beyond Usability (W.S. Green and P.W. Jordan, Eds.). London: Taylor & Francis.

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