In conjunction with GROUP05 Conference
November 6-9 2005
Sanibel Island, Florida, USA
http://www.cs.ucl.ac.uk/reinvent05/

Workshop Topics and Goals

This workshop aims to explore novel research and design approaches for social systems. To date, trust research for such systems has predominantly focused on policing mechanisms, stable identities, reputation systems, and rich media channels. We aim to provide a forum of discussion for different perspectives. This workshop will revolve around the four following themes:

1. Building …

… trust, collaboration and compliance. Can connections among users encourage cooperative and truthful behaviour? How can people be matched more efficiently? Can improved matchmaking and social recommendations really improve trust and cooperation?

2. Protecting …

… trust, collaboration and compliance determines whether social systems survive in the longer term. Designers of social systems often face a dilemma. Should they allow anonymity and allow the community to benefit from increased freedom of expression and privacy or should they enforce stable identities which make policing easier? Are there other ways of eliciting self-awareness without compromising the benefits of anonymity?

3. Repairing …

… trust, collaboration and compliance in social systems allows social systems to be more self regulatory. Is bad behaviour in an online context unforgivable? Should actors be indefinitely negatively branded? How can reparative facilitation methods and tools inspired by social psychology (e.g. forgiveness, apologies, action reversal) be applied in social systems?

4. Research strategies …

… for trust, collaboration and compliance that can provide effective means for applying a user-centered, iterative design process. Examples include methods such as experiments, interviews, ethnomethodology, focus groups etc.

Intended Audience

• Researchers who work in established tracks of trust research ( e.g. reputation systems, rich media) and who can find inspiration for variations to their approaches.

• Researchers who have an interest in the topic, but who feel that their approaches or methods have not been adequately represented in the debate to date.

• Designers and user researchers who are currently working in industry and who would like to attain new information on potential commercial applications.

We are open to other perspectives that contribute to the points mentioned above or introduce new themes.

Important Dates

01. Sep:            Paper Submission Deadline

15. Sep:            Author Notification

29. Sep:            Camera Ready Copies due

06. Oct:            Papers Available from conference website

07. Nov:            Workshop at GROUP05

Workshop Organisers

Anne Adams - University College London

Asimina Vasalou - Imperial College London

Jens Riegelsberger - University College London

Philip Bonhard - University College London

Programme Committee

Dr Nathan Bos, University of Michigan, US
Prof Pamela Briggs - University of Northumbria, UK
Dr Scott Counts, Social Computing Group, Microsoft Research, US
Prof William Dutton, Director Oxford Internet Institute, UK
Dr Florian N. Egger, Ecommuse.com, Geneva, Switzerland
Dr Annika Hinze - Waikato University, NZ
Dr Matt Jones, Swansea University UK
Cliff Lampe - University of Michigan, US
Dr Steve Marsh - National Research Council of Canada
Dr Jeremy Pitt - Imperial College London, UK
Prof Jenny Preece, University of Maryland Baltimore County, US
Prof Angela Sasse - University College London, UK
Dr Abigail Sellen, Microsoft Research Cambridge, UK
Prof Susan Wiedenbeck, Drexel University, US